RETURN OF THE PRODUCT

For the return of the product, Legislation About the Consumer’s Protection number 4077 is implemented.

According to the legislation;

The consumers have the right of deterrence from the product within 7 days.

The consumer can return the product which he has bought and received within seven(7)days from the date of receiving in its original package in not opened, intact and unused situation.

Fort he validity of right of deterrence, www.diamond.com.tr must be informed within 7 days.

The return of products which are prepared according to special demands is not in question. The products which are going to be returned must be returned as they are received. So, the customer is responsible from the deterioration, depreciation and similar issues of the product..

The customer can request a new product instead of demanding its cost in case when the product he/she has bough was faulty/deficient. But as the product must be at the stocks of Diamond Naci SENOCAKLI to fullfill this demand, Diamond Naci SENOCAKLI has the right to pay the cost of the product instead of replacement with a new product, If the money return is going to be made, it is materialized within 10 days, www.diamond.com.tr is not responsible from the delays caused by the bank.